Pick, pack, verify and ship Shopify orders from one Australian-built dashboard.
Smooth Ship connects directly to Shopify, compares Australia Post and Direct Freight rates, verifies every parcel with barcode scanning, prints labels, validates addresses and pushes tracking back to your customers automatically.
- 30-day free trial, every feature included
- Built for Australian retailers
- Uses your own carrier rates
- Scan-and-pack verification built in
Sarah M. · Richmond VIC
Tom B. · Newstead QLD
Priya K. · Glenelg SA
Liam C. · Subiaco WA
Order #10542 · Sarah M.
Richmond VIC 3121 · 3 items
Packed by Michael · Completed 11:42am
Australia Post
Parcel Post
$8.73
Best optionAustralia Post
Express Post
$12.41
Direct Freight
Parcel
$9.88
Connect your Shopify store, carrier accounts and warehouse team.
The problem
Shipping mistakes are expensive. Manual fulfilment makes them easy.
When your team is jumping between Shopify, carrier portals, spreadsheets and packing benches, mistakes become hard to avoid — and even harder to prove.
Wrong item sent
A near-identical product goes in the box and nobody catches it until the refund request lands.
Bad address accepted
A mismatched suburb or missing unit number sails through — and comes back as a returned parcel.
Tracking forgotten
The order shipped, but the tracking number never made it back to the customer.
Staff juggling carrier portals
Quoting in one tab, labels in another, Shopify in a third — every switch is a chance to slip.
No proof of who packed what
When a customer disputes what arrived, there's nothing to point to.
Quotes not matching charges
The freight bill arrives and nobody can say whether you were charged what you were quoted.
Slow manual label printing
Download the PDF, find the printer dialog, repeat — hundreds of times a day.
Half-packed orders lost
A dropped connection or accidental refresh and the packer starts the order again from scratch.
The workflow
From Shopify order to verified shipment in one flow.
- 1
Import paid Shopify orders
Paid, unfulfilled Shopify orders flow into Smooth Ship — no syncing, importing or reconciling.
- 2
Pick by warehouse location
Location-sorted pick lists move your team logically around the floor.
- 3
Scan the order barcode
Scanning the invoice barcode opens the right packing workflow instantly.
- 4
Scan every product
Verify each item and quantity before it goes into the parcel — in any order.
- 5
Compare carrier rates
Australia Post and Direct Freight options side by side, all-in with fuel and GST.
- 6
Print the label
Labels go straight to your Zebra printer the moment they're created.
- 7
Sync tracking to Shopify
Customers receive tracking automatically — no manual updates.
- 8
Keep the audit trail
Every scan, override, packer and shipment record is logged.
Scan-and-pack verification
Know the right items went into the box.
Smooth Ship verifies each parcel before it leaves your warehouse, helping your team catch mistakes while the order is still on the packing bench.
- Scan the invoice or order barcode to open the right order
- Scan products in any order — Smooth Ship keeps count
- Every required item and quantity confirmed before completion
- Green tick and packer stamp when the order is verified
- Guided visual check for missing or changed barcodes
- Overrides and manual confirmations recorded in the audit trail
Most shipping tools stop at the label. Smooth Ship checks the box before it leaves.
Explore scan-and-pack verification →2 × Wireless Charging Cable
SKU WCC-2401
1 × Kids Novelty Toy
SKU KNT-0087
1 × USA Drink Variety Pack
SKU UDV-1130
3 of 3 items verified
Packed by Michael · Completed 11:42am
Carrier rate comparison
Compare real all-in freight costs before you ship.
Use your own Australia Post and Direct Freight rates. Smooth Ship shows practical, all-in pricing including fuel and GST so your team can choose the right service before creating the label.
Australia Post
Parcel Post
$8.73
Road · 2–5 business days
Fuel + GST includedAustralia Post
Express Post
$12.41
Air · next business day*
Fuel + GST includedDirect Freight
Parcel
$9.88
Road · door to door
Fuel + GST includedYour own contract rates · multi-box consignments · dangerous goods · Authority to Leave · printer-ready labels. Example prices shown.
Address validation
Catch bad addresses before they become returned parcels.
Smooth Ship checks addresses before you buy the label — flagging wrong postcodes, suburb mismatches, missing unit numbers and other issues that cost time and money.
Delivery address
Needs review14/2 Example Street
Richmond NSW 3121
⚠ Suburb and postcode may not match
Postcode 3121 is in VIC, but state is NSW — check the address.
Suggested: Richmond VIC 3121
Delivery address
Address checked14/2 Example Street
Richmond VIC 3121
✓ Address confirmed
Suburb, state and postcode match. Unit number included. Safe to buy the label.
Automation
Put the repetitive parts of fulfilment on autopilot.
Smooth Ship removes the small manual steps that slow your team down across hundreds of orders.
Auto-print labels
Labels print to your Zebra printer the moment they're created — no downloads, no print dialogs.
Auto-manifest Direct Freight
Direct Freight consignments are finalised automatically every weekday afternoon before cut-off.
Auto-sync tracking
Tracking numbers are pushed back to Shopify as soon as the order is fulfilled.
Auto-notify customers
Shopify's normal shipping notifications fire automatically once tracking lands.
Combine same-address orders
Orders heading to the same destination merge into one consignment and one label.
Resilient packing sessions
A dropped connection or re-login never loses a half-packed order — packers continue where they left off.
Pick lists & warehouse locations
Pick faster with warehouse locations built in.
Store bin and shelf locations against products so your team can pick orders in a logical path around the warehouse.
- Location-sorted pick lists
- Product bin/shelf locations from Shopify metafields
- Invoices printed with a scannable order barcode
- Fewer missed items, better-prepared packing
| Location | Item | Qty |
|---|---|---|
| Aisle A / Shelf 03 / Bin 12 | Wireless Charging Cable | 2 |
| Aisle B / Shelf 01 / Bin 04 | Kids Novelty Toy | 1 |
| Aisle C / Shelf 02 / Bin 09 | USA Drink Variety Pack | 1 |
Audit & reporting
Every shipment has a paper trail.
See who packed the order, what was scanned, when it shipped, what freight was quoted and what was eventually charged.
Audit trail — Order #10542
Quoted $8.73 · Charged $8.73 · No variance
| Time | Event | By |
|---|---|---|
| 10:58am | Order barcode scanned | Michael |
| 10:59am | Product 1 verified — Wireless Charging Cable | Michael |
| 11:00am | Product 2 verified — Kids Novelty Toy | Michael |
| 11:01am | Quantity confirmed — USA Drink Variety Pack | Michael |
| 11:02am | Australia Post label created — quoted $8.73 | System |
| 11:02am | Tracking synced to Shopify | System |
Why Smooth Ship
Built inside a real Australian fulfilment operation.
Smooth Ship was created by people who actually ship products every day. It is designed around Australian carriers, Shopify workflows, warehouse packing benches and the reality of growing ecommerce operations.
- Australian-first, Shopify-first
- Australia Post and Direct Freight support
- Fuel and GST-aware quoting
- Local address validation
- Warehouse-grade packing workflow
- Team roles and packer-friendly screens
Made for growing Shopify stores where fulfilment mistakes hurt.
Busy Shopify retailers
For stores moving beyond manual labels.
Small warehouses
For teams that need structure without enterprise complexity.
Multi-packer teams
For businesses where staff need simple, locked-down packing screens.
AusPost + Direct Freight users
For teams that want their rates and labels in one workflow.
Tired of wrong-item mistakes
For operators who need proof of what went into the parcel.
Stores that need speed
For teams shipping enough volume that every click matters.
Simple pricing for growing fulfilment teams.
Every plan starts with a 30-day unrestricted free trial — all features included, no credit card needed. Pricing is being finalised with our first customers.
Start your 30-day free trialFrequently asked questions
Yes. Smooth Ship comes with a 30-day unrestricted free trial — every feature included, from scan-and-pack verification to auto-manifesting, with no credit card needed. Register your interest and we'll set up your trial.
Ready to stop guessing what went into the box?
Try every feature free for 30 days — start shipping from a dashboard that verifies every order before it leaves.
Most shipping tools stop at the label. Smooth Ship checks the box before it leaves.